问题描述:
直连BMC,首页左上角logo图片未能显示白牌包内容
问题定位:
F12进入开发者模式,可以看到显示对应的接口显示forbiddan
查看对应软链接文件与权限,都正常

收集日志app.log如下
2025-12-19 17:42:17.287775 bios NOTICE: log_collector.lua(98): [bios]start to dump bios log
2025-12-19 17:42:17.288810 bios NOTICE: log_collector.lua(73): [bios]start collect bios info
2025-12-19 17:42:17.709264 power_mgmt NOTICE: pmbus_GW_CRPS.lua(235): Power1 work mode: 1 [repeated 142 times in 301s from 2025-12-19 17:37:16.873239 to 2025-12-19 17:42:17.709264]
2025-12-19 17:42:17.813647 oms ERROR: log_dump.lua(400): Dump app: bmc_soc failed, err = {"name":"BMC.Error.Unknow","format":"./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/bmc_soc/lualib/nand_flash/dump_info.lua:24: attempt to index field 'nand_info' (a nil value)"}
2025-12-19 17:42:19.209828 bmc_network NOTICE: network_dump.lua(132): bmc_network dump begin.
2025-12-19 17:42:19.520089 bmc_network NOTICE: network_dump.lua(142): bmc_network dump end.
2025-12-19 17:42:20.853111 event NOTICE: event_app.lua(274): event dump is started.
2025-12-19 17:42:20.929559 power_mgmt NOTICE: pmbus_GW_CRPS.lua(235): Power2 work mode: 1 [repeated 145 times in 302s from 2025-12-19 17:37:18.691859 to 2025-12-19 17:42:20.929559]
2025-12-19 17:42:21.172598 event NOTICE: event_app.lua(300): event dump is completed.
2025-12-19 17:42:21.708242 general_hardware NOTICE: unit_manager.lua(615): unit_manager:on_dump_cb start.
2025-12-19 17:42:22.067935 general_hardware NOTICE: unit.lua(486): CpuBoard1 collect finish
2025-12-19 17:42:22.089486 general_hardware ERROR: unit.lua(462): SMC read (get dfx info) fail
2025-12-19 17:42:22.089981 general_hardware ERROR: unit.lua(478): ExpBoard1 get_dfx_info fail
2025-12-19 17:42:22.417925 general_hardware NOTICE: unit.lua(486): FanBoard1 collect finish
2025-12-19 17:42:22.631236 ipmi_core NOTICE: ipmi_dump.lua(54): ipmi_core dump begin.
2025-12-19 17:42:22.721982 ipmi_core NOTICE: ipmi_dump.lua(34): dump_route_table collect start.
2025-12-19 17:42:22.809699 ipmi_core NOTICE: ipmi_dump.lua(47): dump_route_table collect end.
2025-12-19 17:42:22.811355 ipmi_core NOTICE: ipmi_dump.lua(97): ipmi_core dump end.
2025-12-19 17:42:22.853684 general_hardware NOTICE: unit.lua(486): DiskBP1 collect finish
2025-12-19 17:42:22.861068 general_hardware NOTICE: unit_manager.lua(695): HDD Backplane Info collect finish
2025-12-19 17:42:22.865238 general_hardware NOTICE: unit_manager.lua(695): FAN board Info collect finish
2025-12-19 17:42:22.881171 general_hardware NOTICE: unit_manager.lua(695): Riser Card Info collect finish
2025-12-19 17:42:22.884872 general_hardware NOTICE: unit_manager.lua(695): EXP board info collect finish
2025-12-19 17:42:22.892837 general_hardware NOTICE: unit_manager.lua(695): CPU board Info collect finish
2025-12-19 17:42:22.901202 general_hardware NOTICE: mcu_service.lua(170): mcu info collect finish
2025-12-19 17:42:23.245161 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:23.353946 power_mgmt NOTICE: pmbus_GW_CRPS.lua(235): Power3 work mode: 1 [repeated 143 times in 302s from 2025-12-19 17:37:21.106767 to 2025-12-19 17:42:23.353946]
2025-12-19 17:42:23.463995 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:23.603351 om ERROR: alm_callback.c(789): [license][alm] 0004[TIME]2025-12-19 17:42:23 lgen-ck err--350: Prd[1] ALM_LicGeneralQuery end 2030043238
2025-12-19 17:42:23.604051 license ERROR: license_dump.lua(112): Get revoke ticket from db failed
2025-12-19 17:42:23.604870 om ERROR: alm_callback.c(789): [license][alm] 0005[TIME]2025-12-19 17:42:23 lgen-ck err--350: Prd[1] ALM_LicGeneralQuery end 2030043238
2025-12-19 17:42:23.605286 license ERROR: license_dump.lua(65): failed to get feature key info, ret = 0x79000066
2025-12-19 17:42:23.708689 om ERROR: alm_callback.c(789): [license][alm] 0006[TIME]2025-12-19 17:42:23 lgen-ck err--350: Prd[1] ALM_LicGeneralQuery end 2030043238
2025-12-19 17:42:24.102000 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:24.113787 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:24.709164 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:24.829968 hardware ERROR: mctp_dump.cpp(40): Failed to open /dev/mem
2025-12-19 17:42:24.831888 mctpd NOTICE: mctp_dump.lua(91): mctp info collect finish
2025-12-19 17:42:24.937082 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:25.071026 metric_analyzer NOTICE: metric_dump.lua(65): metric dump completed
2025-12-19 17:42:25.374741 network_adapter NOTICE: network_adapter.lua(1313): optical module cnt is 0
2025-12-19 17:42:25.468110 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:25.482878 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:26.025150 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:26.042448 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:26.591290 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:26.605285 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:27.298116 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:27.335594 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:27.995887 redfish NOTICE: event.lua(525): redfish dump is started
2025-12-19 17:42:28.001712 redfish NOTICE: event.lua(538): redfish dump is completed
2025-12-19 17:42:28.069243 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:28.091752 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:28.130641 pcie_device NOTICE: device_service.lua(271): [DeviceService] App log dump.
2025-12-19 17:42:28.669854 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:28.683688 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:28.766164 remote_console NOTICE: dump.lua(51): remote_console dump begin
2025-12-19 17:42:29.115680 pcie_device NOTICE: biz_topo.lua(1028): [BizTopo] cable log dump.
2025-12-19 17:42:29.196969 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:29.409445 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:30.163940 general_hardware ERROR: smc_interface.lua(449): SMC read (vrd dump len) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:30.220076 general_hardware ERROR: smc_interface.lua(464): SMC read (vrd dump) fail, error:BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/init.lua:117: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:74: chip: Smc_CpuBrdSMC_0101, bus: I2c_1, read failed: smc.lua:89: request error, opcode not supported, SMC completion code: 1
2025-12-19 17:42:30.711515 general_hardware ERROR: smc_interface.lua(483): [VrdDump]get vrd dump failed
2025-12-19 17:42:30.711887 general_hardware NOTICE: mcu_service.lua(127): vrd_dump is empty
2025-12-19 17:42:30.714429 general_hardware NOTICE: vrd_manager.lua(206): vrd info collect finish
2025-12-19 17:42:33.602742 storage NOTICE: storage_app.lua(65): Dumping bios_boot_stage
2025-12-19 17:42:33.619713 storage NOTICE: storage_app.lua(67): Dumping controllers info
2025-12-19 17:42:35.205703 unknown_service ERROR: screenshot_api.lua(48): get lastframe ready state failed
2025-12-19 17:42:35.206902 remote_console NOTICE: dump.lua(47): VCE info collect finish
2025-12-19 17:42:35.207562 remote_console NOTICE: dump.lua(61): remote_console dump end
2025-12-19 17:42:38.154874 bios NOTICE: log_collector.lua(100): [bios]finish to dump bios log
2025-12-19 17:42:46.985734 power_mgmt NOTICE: psu_service.lua(72): get_black_box_info start
2025-12-19 17:42:46.986452 power_mgmt NOTICE: PsuSlot.lua(139): ps1 power monitor stop
2025-12-19 17:42:46.987244 power_mgmt NOTICE: PsuSlot.lua(139): ps2 power monitor stop
2025-12-19 17:42:46.987760 power_mgmt NOTICE: PsuSlot.lua(139): ps3 power monitor stop
2025-12-19 17:42:46.988236 power_mgmt NOTICE: PsuSlot.lua(139): ps4 power monitor stop
2025-12-19 17:42:46.988626 power_mgmt NOTICE: psu_service.lua(76): psm_get_black_box_info psu_id nil start
2025-12-19 17:42:50.242217 power_mgmt NOTICE: psu_service.lua(90): psm_get_black_box_info psu_id nil end
2025-12-19 17:42:50.242432 power_mgmt NOTICE: psu_service.lua(76): psm_get_black_box_info psu_id nil start
2025-12-19 17:42:53.465327 power_mgmt NOTICE: psu_service.lua(90): psm_get_black_box_info psu_id nil end
2025-12-19 17:42:53.466799 power_mgmt NOTICE: psu_service.lua(76): psm_get_black_box_info psu_id nil start
2025-12-19 17:42:56.707951 power_mgmt NOTICE: psu_service.lua(90): psm_get_black_box_info psu_id nil end
2025-12-19 17:42:56.708194 power_mgmt NOTICE: psu_service.lua(76): psm_get_black_box_info psu_id nil start
2025-12-19 17:42:59.959962 power_mgmt NOTICE: psu_service.lua(90): psm_get_black_box_info psu_id nil end
2025-12-19 17:42:59.960694 power_mgmt NOTICE: PsuSlot.lua(264): ps1 power monitor start
2025-12-19 17:42:59.960920 power_mgmt NOTICE: pmbus.lua(308): ps1 power monitor start
2025-12-19 17:42:59.962021 power_mgmt NOTICE: PsuSlot.lua(264): ps2 power monitor start
2025-12-19 17:42:59.962253 power_mgmt NOTICE: pmbus.lua(308): ps2 power monitor start
2025-12-19 17:42:59.963193 power_mgmt NOTICE: PsuSlot.lua(264): ps3 power monitor start
2025-12-19 17:42:59.965636 power_mgmt NOTICE: pmbus.lua(308): ps3 power monitor start
2025-12-19 17:42:59.967251 power_mgmt NOTICE: PsuSlot.lua(264): ps4 power monitor start
2025-12-19 17:42:59.968059 power_mgmt NOTICE: pmbus.lua(308): ps4 power monitor start
2025-12-19 17:42:59.969502 power_mgmt NOTICE: psu_service.lua(93): get_black_box_info end
2025-12-19 17:43:00.082324 power_mgmt NOTICE: pmbus_GW_CRPS.lua(235): Power4 work mode: 1 [repeated 140 times in 310s from 2025-12-19 17:37:50.664018 to 2025-12-19 17:43:00.082324]
2025-12-19 17:43:19.968676 power_mgmt NOTICE: log_service.lua(173): collect power_mgmt log finished
2025-12-19 17:43:19.971959 oms WARNING: init.lua(574): service[bmc.kepler.web_backend] request timeout: remote service[bmc.kepler.power_mgmt], path[/bmc/kepler/power_mgmt/MicroComponent], interface[bmc.kepler.MicroComponent.Debug], method[Dump], used time[54s]
2025-12-19 17:43:42.372278 metric_analyzer ERROR: database_management.lua(590): attach db failed! [repeated 60 times in 302s from 2025-12-19 17:38:40.386715 to 2025-12-19 17:43:42.372278]
2025-12-19 17:44:12.068366 thermal_mgmt NOTICE: fan_service.lua(250): Get fans config obj success.
2025-12-19 17:44:12.119369 thermal_mgmt NOTICE: thermal_mgmt_app.lua(226): collect log finished
2025-12-19 17:44:12.120874 oms WARNING: init.lua(574): service[bmc.kepler.web_backend] request timeout: remote service[bmc.kepler.thermal_mgmt], path[/bmc/kepler/thermal_mgmt/MicroComponent], interface[bmc.kepler.MicroComponent.Debug], method[Dump], used time[101s]
请问会是什么原因导致的

