问题描述
升级00000001040302044498 riser卡csr失败，AC或者重启BMC也不能升级成功，升级后riser卡不识别，加工310台，出现7台升级失败，都是通过更换riser卡解决
2026-03-18 04:49:37 IPMI,N/A@HOST,firmware_mgmt,Upgrade image.hpm started
2026-03-18 04:52:10 IPMI,N/A@HOST,firmware_mgmt,Upgrade (HWSR) with (image.hpm) failed
环境信 息
· 操作系统： 欧拉
· 软件版本：BMC版本6.00.0 5.06
· 硬件配置：KunLun2280V2 00000001040302044498 ris er卡
重现步骤
- 环境接有00000001040302044 498 Riser
2. 升级CSR包
3. 查看升 级结果
期望结果
CSR 升级成功
实际结果
CSR升级失败，并且 riser卡在升级后不识别
2026-03-18 04:49:38.281112 general_hardware NOTICE: upgrade_subject.lua(82): [on_upgrade_prepare] firmware_type:HWSR cur_fi rmware_type:HWSR
2026-03-18 04:49:38.281418 general_hardware NOTICE: upgrade_subject.lua(90): [on_upgrade_prepare] s tart upgrade HWSR
2026-03-18 04:49:38.281680 general_hardware NOTICE: sr_upg_service.lua(77): [sr_upg_service] prepare upgrade, f irmware type: HWSR
2026-03-18 04:49:38.291679 general_hardware NOTICE: sr_upg_service.lua(98): [SRUpgrade] Acti veMode: Immediately
2026-03-18 04:49:38.298271 firmware_mgmt NOTICE: info_mgmt.lua(214): info_key(1_HWSR_0x11_0x7f_3509616132) upgrade set_stage: DIFF_PREPARE -> COMMON_PREPARE, 5
2026-03-18 04:49:38.377854 firmware_mgmt NOTICE: action.lua(86): public prepare action start
2026-03-18 04:49:38.458093 general_hardware NOTICE: upgrade_subject.lua(97): [on_upgrade_pre pare] end upgrade HWSR
2026-03-18 04:49:38.457355 firmware_mgmt NOTICE: [worker](9): start action in worker
2026-03-18 04:49:38.532986 firmware_mgmt NOTICE: [worker](14): execute before ac tion script successfully
2026-03-18 04:49:39.447012 firmware_mgmt NOTICE: action.lua(92): public prepare action end
2026-03-18 04:49:39.447441 firmware_mgmt NOTICE: info_mgmt.lua(214): info_key(1_HWSR_0x11_0x7f_3509616132) upgrade set_stage: COM MON_PREPARE -> PROCESS, 15
2026-03-18 04:49:39.547548 firmware_mgmt NOTICE: task_instance.lua(324): sys_id=1, fw_type=HWSR, filename=/dev/shm/u pgrade/3509616132/Firmware1
2026-03-18 04:49:39.553208 general_hardware NOTICE: upgrade_subject.lua(109): [on_upgrade _process] start upgrade HWSR
2026-03-18 04:49:39.553506 general_hardware NOTICE: sr_upg_service.lua(150): [SRUpgrade] process SR upgrade, firmware type: HWSR
2026-03-18 04:49:39.556916 general_hardware NOTICE: upgrade_subject.lua(116): [on_upg rade_process] end upgrade HWSR
2026-03-18 04:49:39.748087 general_hardware NOTICE: sr_upgrade.lua(277): [SRUpgrade] upgrade start with version 3.06, uid: 00000001040302044498
2026-03-18 04:49:40.029271 general_hardware NOTICE: sr_upgrade.lua(130): [write_prot ect_proc] get write protect == 0
2026-03-18 04:49:40.030211 general_hardware NOTICE: sr_upgrade.lua(295): [SRUpgrade ]EEPROM write protection turn off
2026-03-18 04:49:41.268470 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:49:42.345388 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:49:43.650706 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed : Unknown error 290,write protect: 0
2026-03-18 04:49:44.946281 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) faile d: Unknown error 290,write protect: 0
2026-03-18 04:49:46.264651 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) fail ed: Unknown error 290,write protect: 0
2026-03-18 04:49:50.326984 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) fai led: Unknown error 290,write protect: 0
2026-03-18 04:49:50.327303 general_hardware ERROR: sr_upgrade.lu a(233): [SRUpgrade] :write_header failed
2026-03-18 04:49:51.502116 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) f ailed: Unknown error 290,write protect: 0
2026-03-18 04:49:52.813437 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:49:53.953027 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:49:55.251788 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE ) failed: Unknown error 290,write protect: 0
2026-03-18 04:49:56.400269 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRIT E) failed: Unknown error 290,write protect: 0
2026-03-18 04:49:59.006918 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRI TE) failed: Unknown error 290,write protect: 0
2026-03-18 04:49:59.007173 general_hardware ERROR: sr_upg rade.lua(233): [SRUpgrade] :write_header failed
2026-03-18 04:50:00.254081 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_W RITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:50:01.239090 storage NOTICE: tasks.lua(72): task [Drive.dump_log.Drive_1_010102] start [repeated 62 times in 345s from 2026-03- 18 04:44:16.805005 to 2026-03-18 04:50:01.239090]
2026-03-18 04:50:01.240470 storage NOTICE: drive_object.lua(1192): Start dump log ==> Name: Disk0, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:01.355645 storage NOTICE: drive_object.lua(1192): Start dump log ==> Name: Disk1, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:01.481060 storage NOTICE: drive_object.lua(1192): Start dump log == > Name: Disk2, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:01.572800 storage NOTICE: drive_object.lua(1192): Start dump log = => Name: Disk3, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:01.676371 storage NOTICE: drive_object.lua(1192): Start dump log ==> Name: Disk4, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:01.778308 storage NOTICE: drive_object.lua(1192): Start dump log ==> Name: Disk5, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:01.893314 storage NOTICE: drive_object.lua(1192): Start dump lo g ==> Name: Disk6, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:01.956197 storage NOTICE: drive_object.lua(1192): Start dump l og ==> Name: Disk7, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:02.065312 storage NOTICE: drive_object.lua(1192): Start dump log ==> Name: Disk8, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:02.176969 storage NOTICE: drive_object.lua(1192): Start dump log ==> Name: Disk9, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:02.337682 storage NOTICE: drive_object.lua(1192): Start dump log ==> Name: Disk10, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:02.395355 storage NOTICE: drive_object.lua(1192): Start dum p log ==> Name: Disk11, Protocol: SATA, Manufacturer: SEAGATE
2026-03-18 04:50:02.536173 storage NOTICE: drive_object.lua(1192): Start du mp log ==> Name: Disk42, Protocol: SATA, Manufacturer: SAMSUNG
2026-03-18 04:50:02.662974 storage NOTICE: drive_object.lua(1192): Start d ump log ==> Name: Disk43, Protocol: SATA, Manufacturer: SAMSUNG
2026-03-18 04:50:07.664578 storage NOTICE: pd_identify_service.lua(124): Disk43 add [repeated 1 times in 5s from 2026-03-18 04:44:26.207776 to 2026-03-18 04:44:31.032005][flush]
2026-03-18 04:50:07.664815 storage NOTICE: pd_identify_service.lua(124): Disk42 add [repeated 1 times in 4s from 2026-03-18 04:44:27.817213 to 2026-03-18 04:44:31.034315][flush]
2026-03-18 04:50:07.664917 network_adapter ERROR: ncsi_package.lua(134): ncsi cmd ctrl select package failed, package_id = 1, channel_id = 31, eth_name = eth0 [repeated 4 times in 9s fro m 2026-03-18 04:43:53.445427 to 2026-03-18 04:44:02.816717][flush]
2026-03-18 04:50:07.664991 network_adapter ERROR: ncsi_package.lua(134): ncsi cmd ctrl select package failed, package_id = 0, channel_id = 31, eth_name = eth0 [repeated 3 times in 8s fr om 2026-03-18 04:43:55.018439 to 2026-03-18 04:44:02.054210][flush]
2026-03-18 04:50:07.665250 general_hardware NOTICE: object_manage.lua(255): add objects callback, path: /bmc/kepler/ObjectGroup/0101010301, life cycle id: 1, count: 1, took 1070ms [repeated 1 times in 1s f rom 2026-03-18 04:44:51.116677 to 2026-03-18 04:44:52.282876][flush]
2026-03-18 04:50:38.285517 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interf ace[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[36s]
2026-03-18 04:50:39.668595 firmw are_mgmt NOTICE: task_instance.lua(288): waiting for firmware reply...
2026-03-18 04:50:47.745454 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], inte rface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[46s]
2026-03-18 04:50:57.037614 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], int erface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[55s]
2026-03-18 04:51:06.251107 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], in terface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[64s]
2026-03-18 04:51:15.476556 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], i nterface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[73s]
2026-03-18 04:51:24.895794 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[82s]
2026-03-18 04:51:34.344535 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[92s]
2026-03-18 04:51:39.81182 5 firmware_mgmt NOTICE: task_instance.lua(288): waiting for firmware reply...
2026-03-18 04:51:43.674139 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303] , interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[101s]
2026-03-18 04:51:53.093024 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303 ], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[110s]
2026-03-18 04:51:56.599833 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_010101030 3], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[114s]
2026-03-18 04:52:00.093556 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_01010103 03], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[117s]
2026-03-18 04:52:00.108087 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010 303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[109s]
2026-03-1 8 04:52:00.109071 storage ERROR: drive_object.lua(950): prop error_log_count is nil
20 26-03-18 04:52:00.109305 storage ERROR: drive_object.lua(950): prop error_log is nil
2026 -03-18 04:52:00.109711 storage ERROR: drive_object.lua(950): prop selftest_log is nil
2026-03-18 04:52:00.110003 storage NOTICE: drive_object.lua(947): prop phy_event_icrc_count is 1
2026-03-18 04:52:00.110213 storage ERROR: drive_object.lua(950): prop glist_count is n il
2026-03-18 04:52:00.110472 storage ERROR: drive_object.lua(950): prop glist is nil
2026-03-18 04:52:00.110648 storage ERROR: drive_object.lua(950): prop plist_count is nil
2026-03-18 04:52:00.111380 storage ERROR: drive_object.lua(950): prop plist is nil
2026- 03-18 04:52:00.111678 storage NOTICE: drive_object.lua(947): prop critical_event_count is 1
2026-03-18 04:52:00.112306 storage NOTICE: drive_object.lua(944): prop critical_event_log is [{"lba":"000000 00","cylinder":"ffffffff","type":"5e","index":"0001","sector":"3f","pot":"0","head":"ffff"}]
2026-03-18 04:52:00.112804 storage ERROR: drive_object.lua(950): prop error_count_log is nil
2026-03-18 04:52:00.113016 storage ERROR: drive_object.lua(950): prop temperature_log is nil
2026-03- 18 04:52:00.113295 storage ERROR: drive_object.lua(950): prop informational_exceptions_log is nil
2026-03-18 04:52:00.113408 general_hardware WARNING: init.lua(634): service[bmc.kepler.ipmi_core] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Accessor/Accessor _IEUWP_01010103], interface[bmc.kepler.Object.Properties], method[GetWithContext], used time[118s]
2026-0 3-18 04:52:00.113436 storage ERROR: drive_object.lua(950): prop background_medium_scan_count is nil
202 6-03-18 04:52:00.114390 storage ERROR: drive_object.lua(950): prop background_medium_scan_log is nil
20 26-03-18 04:52:00.114643 storage ERROR: drive_object.lua(950): prop protocol_specific_port_log is nil
2026-03-18 04:52:00.115073 storage ERROR: drive_object.lua(950): prop solid_state_media_log is nil
2026-03-18 04:52:00.115286 storage ERROR: drive_object.lua(950): prop general_statistics_log is nil
2026-03-18 04:52:00.115610 storage ERROR: drive_object.lua(950): prop vendor_specific_log is nil
2026-03-18 04:52:00.116683 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk0, Protocol: SATA
2026-03-18 04:52:00.116839 general_hardware WARNING: init.lua(634): service[bmc.kepler.general_hardware] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chi p/Complex/Chip_MCU1_01010103], interface[bmc.kepler.Chip.BlockIO], method[ComboWriteRead], used time[114s]
2026-03-18 04:52:00.117900 general_hardware WARNING: init.lua(634): service[bmc.kepler.general_hardware] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc /kepler/Chip/Complex/Chip_MCU1_01010103], interface[bmc.kepler.Chip.BlockIO], method[Write], used time[69s]
2026-03-18 04:52:00.132753 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Co mplex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], u sed time[99s]
2026-03-18 04:52:00.133684 storage ERROR: drive_object.lua(950): prop er ror_log_count is nil
2026-03-18 04:52:00.134400 storage ERROR: drive_object.lua(950): pro p error_log is nil
2026-03-18 04:52:00.134792 storage ERROR: drive_object.lua(950): prop selftes t_log is nil
2026-03-18 04:52:00.135102 storage NOTICE: drive_object.lua(947): prop phy_ event_icrc_count is 1
2026-03-18 04:52:00.135292 storage ERROR: drive_object.lua(9 50): prop glist_count is nil
2026-03-18 04:52:00.135568 storage ERROR: drive_object.lua( 950): prop glist is nil
2026-03-18 04:52:00.135752 storage ERROR: drive_object.lua (950): prop plist_count is nil
2026-03-18 04:52:00.136153 storage ERROR: drive_object.lua(950): prop plist is nil
2026-03-18 04:52:00.136396 storage NOTICE: drive_object.lua(947): prop critical_event_count is 1
2026-03-18 04:52:00.136939 storage NOTICE: drive_object.lua(944): prop critical_ev ent_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"0001","sector":"3f","p ot":"0","head":"ffff"}]
2026-03-18 04:52:00.137293 storage ERROR: drive_object.lua(950): pro p error_count_log is nil
2026-03-18 04:52:00.137580 storage ERROR: drive_object.lua(950): prop temperatur e_log is nil
2026-03-18 04:52:00.137766 storage ERROR: drive_object.lua(950): prop informational_exceptio ns_log is nil
2026-03-18 04:52:00.138509 storage ERROR: drive_object.lua(950): prop background_medium_s can_count is nil
2026-03-18 04:52:00.138748 storage ERROR: drive_object.lua(950): prop background_mediu m_scan_log is nil
2026-03-18 04:52:00.139167 storage ERROR: drive_object.lua(950): prop protocol_s pecific_port_log is nil
2026-03-18 04:52:00.139496 storage ERROR: drive_object.lua(950): prop solid _state_media_log is nil
2026-03-18 04:52:00.139854 storage ERROR: drive_object.lua(950): prop general_statistics_log is nil
2026-03-18 04:52:00.140651 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk1, Protocol: SATA
2026-03-18 04:52:00.145536 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path [/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[Plu ginRequestEx], used time[90s]
2026-03-18 04:52:00.147622 storage NOTICE: drive_object.lua(947): prop phy_event_icrc_count is 1
2026-03-18 04:52:00.149951 storage NOTICE: drive_object.lua(947): prop critical_event_count is 1
2026-03-18 04:52:00.150416 storage NOTICE: drive_object.lua(944): pro p critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"0001","sector":"3f","pot":"0","he ad":"ffff"}]
2026-03-18 04:52:00.154404 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk2, Protocol: SATA
2026-03-18 04:52:00.275284 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[83s]
2026-03-18 04:52:00.284995 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwproxy] , path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], meth od[PluginRequestEx], used time[82s]
2026-03-18 04:52:00.304277 storage NOTICE: drive_object.lua( 947): prop phy_event_icrc_count is 1
2026-03-18 04:52:00.305876 storage NOTICE: drive_object.lua(947): prop critical_event_count is 1
2026-03-18 04:52:00.306367 storage NOTICE: drive_object.lua(944 ): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"0001","sector":"3f","pot":" 0","head":"ffff"}]
2026-03-18 04:52:00.334107 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk3, Protocol: SATA
2026-03-18 04:52:00.346949 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.kepler.hwp roxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[72s]
2026-03-18 04:52:00.351431 storage NOTICE: drive_object .lua(947): prop phy_event_icrc_count is 1
2026-03-18 04:52:00.352746 storage NOTICE: drive_object.lua(947): prop critical_event_count is 1
2026-03-18 04:52:00.353143 storage NOTICE: drive_object.lu a(944): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"0001","sector":"3f","p ot":"0","head":"ffff"}]
2026-03-18 04:52:00.356148 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk4, Protocol: SATA
2026-03-18 04:52:00.368205 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc.keple r.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.Bloc kIO], method[PluginRequestEx], used time[63s]
2026-03-18 04:52:00.376452 storage NOTICE: drive_o bject.lua(947): prop phy_event_icrc_count is 1
2026-03-18 04:52:00.377706 storage NOTICE: drive_object.lua(947): prop critical_event_count is 1
2026-03-18 04:52:00.378166 storage NOTICE: drive_obje ct.lua(944): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"0001","sector":"3 f","pot":"0","head":"ffff"}]
2026-03-18 04:52:00.382647 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk5, Protocol: SATA
2026-03-18 04:52:00.386388 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service[bmc. kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip .BlockIO], method[PluginRequestEx], used time[54s]
2026-03-18 04:52:00.388435 storage NOTICE: dr ive_object.lua(947): prop phy_event_icrc_count is 1
2026-03-18 04:52:00.389774 storage NOTICE: drive_object.lua(947): prop critical_event_count is 1
2026-03-18 04:52:00.390468 storage NOTICE: drive _object.lua(944): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"0001","secto r":"3f","pot":"0","head":"ffff"}]
2026-03-18 04:52:00.393444 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk6, Protocol: SATA
2026-03-18 04:52:00.403856 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote service [bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler .Chip.BlockIO], method[PluginRequestEx], used time[44s]
2026-03-18 04:52:00.405692 storage NOTIC E: drive_object.lua(947): prop phy_event_icrc_count is 1
2026-03-18 04:52:00.406958 storage NOTICE: drive_object.lua(947): prop critical_event_count is 1
2026-03-18 04:52:00.407834 storage NOTICE: drive_object.lua(944): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"0001"," sector":"3f","pot":"0","head":"ffff"}]
2026-03-18 04:52:00.411398 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk7, Protocol: SATA
2026-03-18 04:52:00.417462 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeout: remote se rvice[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.k epler.Chip.BlockIO], method[PluginRequestEx], used time[35s]
2026-03-18 04:52:00.419732 storage NOTICE: drive_object.lua(947): prop phy_event_icrc_count is 1
2026-03-18 04:52:00.421430 storage NOTI CE: drive_object.lua(944): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"000 1","sector":"3f","pot":"0","head":"ffff"}]
2026-03-18 04:52:00.425455 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk8, Protocol: SATA
2026-03-18 04:52:00.433237 storage NO TICE: drive_object.lua(944): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":"0 001","sector":"3f","pot":"0","head":"ffff"}]
2026-03-18 04:52:00.437525 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk9, Protocol: SATA
2026-03-18 04:52:00.447423 storage NOTICE: drive_object.lua(944): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index":" 0001","sector":"3f","pot":"0","head":"ffff"}]
2026-03-18 04:52:00.450904 storage NOTICE: drive_object.lua(1218): Dump log finished ==> Name: Disk10, Protocol: SATA
2026-03-18 04:52:00.457996 storag e NOTICE: drive_object.lua(944): prop critical_event_log is [{"lba":"00000000","cylinder":"ffffffff","type":"5e","index" :"0001","sector":"3f","pot":"0","head":"ffff"}]
2026-03-18 04:52:00.461109 storage NOTICE: drive_object.lua(1218): Du mp log finished ==> Name: Disk11, Protocol: SATA
2026-03-18 04:52:00.472310 storage NOTICE: drive_object.lua(1218): D ump log finished ==> Name: Disk42, Protocol: SATA
2026-03-18 04:52:00.482643 storage NOTICE: drive_object.lua(1218): Dump log finis hed ==> Name: Disk43, Protocol: SATA
2026-03-18 04:52:00.621690 general_hardware NOTICE: sr_upgrade.lua(236): [SRUpgrade] write header completed, offset: 0, length: 128
2026-03-18 04:52:00.666485 general_hardware NOTICE: sr_upgrade.lua(242): [SRUpgrade] read back header and check it successfully
2026-03-18 04:52:00.998674 storage WARNING: init.lua(634): service[bmc.kepler.storage] request timeo ut: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[119s]
2026-03-18 04:52:01.323713 storage WARNING: init.lua(634): service[bmc.kepler.storage] request time out: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[117s]
2026-03-18 04:52:02.095381 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/wor k_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:52:02.484141 storage WARNING: init.lua(634): service[bmc.kepler.storage] request ti meout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[118s]
2026-03-18 04:52:03.135820 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/w ork_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:52:04.186255 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/ work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:52:05.288704 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects /work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:52:06.095373 storage WARNING: init.lua(634): service[bmc.kepler.storage] reques t timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[107s]
2026-03-18 04:52:06.398953 storage WARNING: init.lua(634): service[bmc.kepler.storage] reque st timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[105s]
2026-03-18 04:52:06.427073 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_obje cts/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:52:06.811873 storage WARNING: init.lua(634): service[bmc.kepler.storage] re quest timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[87s]
2026-03-18 04:52:10.120713 storage WARNING: init.lua(634): service[bmc.kepler.storage] r equest timeout: remote service[bmc.kepler.hwproxy], path[/bmc/kepler/Chip/Complex/Chip_RaidChip_0101010303], interface[bmc.kepler.Chip.BlockIO], method[PluginRequestEx], used time[79s]
2026-03-18 04:52:10.145210 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:185: ./opt/bmc/libmc/lualib/sd_bus/object.lua:208: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_o bjects/work_objects.lua:91: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-03-18 04:52:10.145647 gener al_hardware ERROR: sr_upgrade.lua(262): [SRUpgrade]write data failed, offset: 3200
2026-03-18 04:52:10.366289 firmware_mgmt ERROR: control.lua(196): Upgra de HWSR process failed, ret=-1
2026-03-18 04:52:10.366643 firmware_mgmt NOTICE: info_mgmt.lua(214): info_key(1_HWSR_ 0x11_0x7f_3509616132) upgrade set_stage: PROCESS -> COMMON_FINISH, 95
2026-03-18 04:52:10.361549 general_hardware N OTICE: sr_upgrade.lua(130): [write_protect_proc] get write protect == 1
2026-03-18 04:52:10.361811 general_hardware NOTICE: s r_upgrade.lua (307): [SRUpgrade]EEPRO M writ e protection turn on
2026-03-18 04:52:10 .362186 general_har dware ERROR: sr_upgrade.lua(310): [SRUpgrade] upgrade failed, uid: 00000001040302044498
尝试过的解决方案
AC或者BMC重启后仍然升级失败
疑问 点
升级失败的原因是什么，看升级过程中有storage的刷屏，跟这个模块有关 系吗
如果需要更多日志，可以联系 郑永健18754106166