升级CSR ALL包时，00000001040302044498 IEU Riser CSR升级失败

TuHuaNeng · 2026 年2 月 9 日 01:18

// 此模板仅供参考，如果不适用可以修改

问题描述

升级CSR ALL包时，00000001040302044498 IEU Riser CSR升级失败，AC后可以升级成功

环境信息

操作系统：[如 Ubuntu 24.04]
软件版本：OpenUBMC2509
硬件配置：[如 CPU、内存等]

重现步骤

环境接有00000001040302044498 IEU Riser
升级CSR ALL包
查看升级结果

期望结果

CSR ALL包升级成功

实际结果

CSR ALL包升级失败

查看日志发现是00000001040302044498 IEU Riser CSR升级失败，有如下报错

2026-02-04 05:30:15.318371 general_hardware NOTICE: sr_upgrade.lua(277): [SRUpgrade] upgrade start with version 3.06, uid: 00000001040302044498
2026-02-04 05:30:15.541533 general_hardware NOTICE: sr_upgrade.lua(130): [write_protect_proc] get write protect == 0
2026-02-04 05:30:15.541924 general_hardware NOTICE: sr_upgrade.lua(295): [SRUpgrade]EEPROM write protection turn off
2026-02-04 05:30:16.755659 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:17.979664 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:19.306096 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:20.607520 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:21.909368 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:23.228013 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:23.228330 general_hardware ERROR: sr_upgrade.lua(233): [SRUpgrade] :write_header failed
2026-02-04 05:30:24.545309 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:25.767230 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:26.533473 firmware_mgmt NOTICE: task_instance.lua(289): waiting for firmware reply...
2026-02-04 05:30:27.082790 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:28.288253 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:29.507910 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:30.819987 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:30.821270 general_hardware ERROR: sr_upgrade.lua(233): [SRUpgrade] :write_header failed
2026-02-04 05:30:32.122345 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:33.426261 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:34.719662 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:34.724363 host_agent WARNING: init.lua(97): nil:-1 > reg_command.lua:196 > sms.lua:517: The value 0 for the property ProtocolType is not in the list of acceptable values.
2026-02-04 05:30:36.027548 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: ./opt/bmc/libmc/lualib/mc/context.lua:197: ./opt/bmc/libmc/lualib/sd_bus/object.lua:314: ./opt/bmc/apps/hwproxy/lualib/hwproxy_objects/app_bus.lua:104: ...bmc/apps/hwproxy/lualib/hwproxy_objects/work_objects.lua:117: chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290,write protect: 0
2026-02-04 05:30:38.622484 general_hardware ERROR: sr_upgrade.lua(233): [SRUpgrade] :write_header failed
2026-02-04 05:30:38.924755 general_hardware NOTICE: sr_upgrade.lua(130): [write_protect_proc] get write protect == 1
2026-02-04 05:30:38.925140 general_hardware NOTICE: sr_upgrade.lua(307): [SRUpgrade]EEPROM write protection turn on
2026-02-04 05:30:38.925491 general_hardware ERROR: sr_upgrade.lua(310): [SRUpgrade] upgrade failed, uid: 00000001040302044498
2026-02-04 05:30:38.928391 firmware_mgmt ERROR: control.lua(192): Upgrade HWSR process failed, ret=-1

尝试过的解决方案

AC后再次升级，可以升级成功

ubmc_assistant · 2026 年2 月 9 日 01:22

答案内容由AI生成，仅供参考：

结论

问题原因总结：
升级失败的根本原因是 —— 在系统运行状态下，Hisport 总线链路未处于稳定可写状态，导致对 Eeprom_IEU_01010103 的写入操作失败，返回 ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290，并被抽象为 BMC.Error.Unknow。

解决方案总结：
虽然直接写入失败，但 AC 掉电重启后硬件链路完成重新初始化，升级成功，证明升级包正确且硬件无故障。
因此应规范操作流程，将此类设备的 CSR 升级安排在 系统冷启动后 执行，以确保 Hisport 链路处于稳定状态。

点击此处查看详细分析解答

关于升级 CSR ALL 包时 IEU Riser（UID: 00000001040302044498）失败的分析与解决方案

根据您提供的详细日志和问题描述，在使用 OpenUBMC 25.09 系统执行 CSR ALL 包升级 时，特定硬件组件 00000001040302044498 IEU Riser 的 CSR 升级失败，但 在 AC 掉电重启后升级可以成功。以下是基于上下文信息（包括日志、实体描述、关系图谱及技术文档）的全面分析与处理建议。

问题现象概述

组件信息：00000001040302044498 的 IEU Riser（即 Riser 卡）
操作行为：通过 Web 界面或命令行执行 CSR-ALL.hpm 包的固件升级
失败表现：
- 升级过程中日志显示写入 EEPROM 失败，报错为 BMC.Error.Unknow
- 具体提示：ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290
- 错误发生在 write_header 阶段，即尝试将 CSR 数据写入 EEPROM 的头部
恢复方法：
- 执行 AC Power Cycle（断电重启）后再次升级，升级成功

关键日志分析

从提供日志中提取出以下关键错误：

2026-02-04 05:30:15.541924 general_hardware NOTICE: sr_upgrade.lua(295): [SRUpgrade]EEPROM write protection turn off
2026-02-04 05:30:16.755659 general_hardware ERROR: sr_upgrade.lua(180): [SRUpgrade] chip write error: BMC.Error.Unknow: 
  ... chip: Eeprom_IEU_01010103, bus: Hisport_18, write failed: hisport.lua:94: 
  response error, ioctl(HISPORT_CMD_WRITE) failed: Unknown error 290, write protect: 0
...
2026-02-04 05:30:23.228330 general_hardware ERROR: sr_upgrade.lua(233): [SRUpgrade] :write_header failed
...
2026-02-04 05:30:38.925491 general_hardware ERROR: sr_upgrade.lua(310): [SRUpgrade] upgrade failed, uid: 00000001040302044498

分析要点：

要点	结论
写保护已关闭	日志显示 `write protect == 0` 并调用了 `EEPROM write protection turn off`，说明写保护不是主因
错误码 `Unknown error 290`	这是 `HISPORT_CMD_WRITE` 系统调用返回的底层错误，表示 Hisport 总线访问异常，常见于驱动未就绪或硬件链路未激活
总线类型为 Hisport_18	Hisport 是一种专用于高性能板间通信的总线接口，通常用于连接 BMC 与扩展管理设备（如 SMC/CPLD），其初始化依赖完整系统启动状态
掉电重启（AC）可解决	表明问题与系统上下文状态有关，可能在运行态中某些 Hisport 通道未正确重置或初始化

根本原因分析

结合知识库内容（KG 与 Document Chunks），可得出如下推理：

1. Hisport 总线未完全初始化

Hisport 不同于标准 I²C/SMBus，它需要底层驱动（如 hisport.ko 模块）加载并建立物理链路。
在系统运行过程中进行升级时，Hisport 通道可能尚未完成握手或处于不稳定状态。
此问题在 Live Upgrade（热升级） 过程中更为常见，而在 AC 后冷启动 下，Hisport 链路经过完整初始化，恢复正常。

相关支撑信息：

文档“固件升级机制及常见问题”指出：“在bios重启阶段，不能升级psr和csr”，说明 BMC/BIOS 启动阶段硬件资源不可用，升级易失败。

日志错误发生在 hisport.lua:94 的 ioctl(HISPORT_CMD_WRITE)，属于 设备驱动层通信失败，而非应用逻辑问题。

2. EEPROM 访问依赖父级通道稳定性

该 Riser 卡的 EEPROM（Eeprom_IEU_01010103）挂接在 Hisport 总线下，非直接 I2C 挂载。
升级其 CSR 实质是通过 Hisport 转发 I2C 命令至远端 EEPROM。
若 Hisport 链路不稳定或未激活，即使 BMC 应用程序发起写入指令，底层也无法完成传输。

3. BMC.Error.Unknow 是典型兜底错误码

KG 中描述：BMC.Error.Unknow 是“一个未知或未定义的错误条件”，通常由底层通信异常引发。
该错误频发于 EEPROM 写入、VPE 检索、Flash Dump 等硬件操作 中。
在本例中，它封装了 Hisport 驱动返回的 error 290，由于未被上层明确定义，最终表现为未知错误。

解决方案建议

推荐方案：避免在热运行态升级 Hisport 下属设备的 CSR

最佳实践：应在 AC 重启或 BMC 重启后，系统完全初始化完成再执行 CSR 升级操作。

方案	描述	推荐度
A. 使用 AC 重启后升级	当前已验证有效的手段。建议将 CSR 升级流程整合进系统首次部署或维护窗口，执行掉电重启后统一升级。	☆
B. 重启 BMC（非 AC）尝试	若无法执行 AC 重启，可先执行 `Reset BMC` 操作，使 Hisport 驱动重新加载，再立即触发升级。	☆☆
C. 增加 Hisport 链路检测机制	在 `sr_upgrade` 服务中增加对 Hisport 总线的 ping 或状态探测（如读取链路状态寄存器），确保链路激活后再写入。	☆☆☆（开发修改）
D. 升级包中加入延迟重试机制	修改 `general_hardware` 模块中 CSR 升级逻辑，在遇到 `BMC.Error.Unknow` 且总线为 Hisport 时自动延时重试，避开系统不稳定窗口。	☆☆☆（需开发支持）

附加建议：从工程流程优化角度

1. 区分“热升级”与“冷升级”场景

对于基于 Hisport、SMC Forward Channel、JTAG Over LocalBus 等非标准总线设备的固件（CPLD / CSR / MCU），应明确要求冷态升级。
可在 Web UI 上添加提示：“此设备推荐在 AC 重启后执行升级”。

2. 完善日志标识

当前往 Hisport_x 写 EEPROM 失败时，日志不应仅打印 BMC.Error.Unknow，而应捕获底层 ioctl 错误码（如 290），并输出为：
```
ERROR: HISPORT bus write failed, ioctl error=290 (likely link not ready), chip=Eeprom_IEU_XXX
```
有助于快速定位问题本质。

3. 构建前仿真验证

利用 QEMU 仿真环境 或真实系统预演升级流程，确认所有 CSR 设备路径初始化正常。
参考文档《Qemu相关FAQ》配置仿真链路，避免真实现场问题重复出现。

结论