【S920S20】BCU MCU升级失败

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问题描述

1、S920S20机器，初始BCU MCU版本为2.03.28

2、误操作将MCU升级到了2.03.20

3、现在升级到2.03.28和最新的2.03.54都失败

升级失败时的日志信息

1、operation.log

2035-05-29 01:55:10 WEB,root@10.46.14.60,web_backend,Upload file(S920X20-S920X21-S920S20-S920S21-ALL-BCU-MCU_2.03.54.hpm) successfully
2035-05-29 01:55:10 WEB,root@10.46.14.60,firmware_mgmt,Upgrade S920X20-S920X21-S920S20-S920S21-ALL-BCU-MCU_2.03.54.hpm started
2035-05-29 01:55:18 WEB,root@10.46.14.60,firmware_mgmt,Upgrade (BCU Mcu) with (S920X20-S920X21-S920S20-S920S21-ALL-BCU-MCU_2.03.54.hpm) from version(2.03.20) failed
2035-05-29 01:55:49 WEB,root@10.46.14.60,oms,Collect diagnose file start successfully

2、app.log

2035-05-29 01:54:05.022521 network_adapter NOTICE: ncsi_comm.lua(182): ncsi port baisc init failed.(package_id = 8, channel_id = 0) [repeated 9 times in 310s from 2035-05-29 01:48:54.517355 to 2035-05-29 01:54:05.022521]
2035-05-29 01:54:42.611943 general_hardware NOTICE: unit.lua(249): vrd upgrading, not cpld self test
2035-05-29 01:55:10.112892 web_backend NOTICE: init.lua(98): upload content length:number 421823, remaining capacity space:number 133525504
2035-05-29 01:55:10.322337 firmware_mgmt NOTICE: active_fructl.lua(96): get host type is Singlehost
2035-05-29 01:55:10.322860 firmware_mgmt NOTICE: utils.lua(34): The file path is Local.
2035-05-29 01:55:10.324868 firmware_mgmt NOTICE: init.lua(80): Upgrading_Flag is true
2035-05-29 01:55:10.337817 firmware_mgmt NOTICE: init.lua(41): update status to FS_SIMPLE_UPGRADING.
2035-05-29 01:55:10.355578 firmware_mgmt NOTICE: task_mgmt.lua(312): Create task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 0, State: New] successfully
2035-05-29 01:55:10.356818 firmware_mgmt NOTICE: task_service.lua(55): task create success, task id: 3165798071
2035-05-29 01:55:10.358633 firmware_mgmt NOTICE: task_id_mgmt.lua(30): add serial task id(3165798071) successfully
2035-05-29 01:55:10.362002 firmware_mgmt NOTICE: tasks_scheduling.lua(122): start tasks processer
2035-05-29 01:55:10.457535 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 0, State: Running] successfully
2035-05-29 01:55:10.458300 firmware_mgmt NOTICE: file_transfer.lua(169): start to move file [temp_upgrade_file.hpm] from tmp to shm
2035-05-29 01:55:10.471091 firmware_mgmt NOTICE: file_transfer.lua(174): move_file_s ok:true, err:0
2035-05-29 01:55:10.512387 firmware_mgmt NOTICE: validate_sign.lua(195): verify signature successfully
2035-05-29 01:55:10.513210 firmware_mgmt NOTICE: action.lua(37): Validate signature successfully
2035-05-29 01:55:10.514673 firmware_mgmt NOTICE: hpm_package.lua(782): ManufacturerValidateEnabled is false, there is no need to validate manufacture_id.
2035-05-29 01:55:10.565302 firmware_mgmt NOTICE: hpm_package.lua(582): parse cfg file successfully, Version:1.0 FileNum:2
2035-05-29 01:55:10.570259 firmware_mgmt NOTICE: hpm_package.lua(456): get obj table: 0x26800c9bd590 for Id=29_0
2035-05-29 01:55:10.570847 firmware_mgmt NOTICE: hpm_package.lua(463): get obj table: 0x26800c9bd590 for Id=29_0
2035-05-29 01:55:10.571327 firmware_mgmt NOTICE: hpm_package.lua(474): get obj table: 0x26800c9bd590 for Id=29_0
2035-05-29 01:55:10.571944 firmware_mgmt NOTICE: hpm_package.lua(413): System product info:ProductId(0), ProductVendorID(0x00000001), ProductUniqueID(0x030AB300)
2035-05-29 01:55:10.574029 firmware_mgmt NOTICE: hpm_package.lua(327): check product id successfully
2035-05-29 01:55:10.583149 firmware_mgmt NOTICE: hpm_package.lua(395): cfg-BoardIDList(65535) match all devices
2035-05-29 01:55:10.583444 firmware_mgmt NOTICE: hpm_package.lua(449): get obj table: 0x26800c9bd590 for Id=29_0
2035-05-29 01:55:10.584209 firmware_mgmt NOTICE: hpm_package.lua(507): hard_revision:0, soft_revision:0
2035-05-29 01:55:10.584702 firmware_mgmt NOTICE: hpm_package.lua(440): get obj nil for Id=29_0
2035-05-29 01:55:10.585063 firmware_mgmt NOTICE: hpm_package.lua(527): revision number check successfully. Target revision=(0, 0, nil) and hpm revision=nil
2035-05-29 01:55:10.690894 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 0, State: Running] successfully
2035-05-29 01:55:10.706704 firmware_mgmt NOTICE: action.lua(47): Parse hpm package successfully
2035-05-29 01:55:11.234367 firmware_mgmt NOTICE: task_instance.lua(238): upgrade_task file_name=S920X20-S920X21-S920S20-S920S21-ALL-BCU-MCU_2.03.54.hpm, FirmwareType=Mcu, fw_num=1, UniqueIDList=nil, sys_id=1, info_key=1_Mcu_3165798071
2035-05-29 01:55:11.336406 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 0, State: Running] successfully
2035-05-29 01:55:11.336962 firmware_mgmt NOTICE: info_mgmt.lua(71): create_info: info_key=1_Mcu_3165798071, FirmwareType=Mcu, task_id=3165798071, upg_fw_num=1
2035-05-29 01:55:11.438867 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 0, State: Running] successfully
2035-05-29 01:55:11.439894 firmware_mgmt NOTICE: task_instance.lua(710): firmware(info key:1_Mcu_3165798071) do upgrade stages
2035-05-29 01:55:11.440548 firmware_mgmt NOTICE: task_instance.lua(322): public initialize action start
2035-05-29 01:55:11.441047 firmware_mgmt NOTICE: hpm_package.lua(485): get obj table: 0x26800c9bd590 for Id=29_0
2035-05-29 01:55:11.441557 firmware_mgmt NOTICE: hpm_package.lua(539): now uptime = 1701, firmware init time = 0
2035-05-29 01:55:11.442126 firmware_mgmt NOTICE: hpm_package.lua(456): get obj table: 0x26800c9bd590 for Id=29_0
2035-05-29 01:55:11.442916 firmware_mgmt NOTICE: task_instance.lua(327): public initialize action end
2035-05-29 01:55:11.443644 firmware_mgmt NOTICE: info_mgmt.lua(230): info_key(1_Mcu_3165798071) upgrade set_stage: INITIALIZE → DIFF_PREPARE, 5
2035-05-29 01:55:11.541121 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 5, State: Starting] successfully
2035-05-29 01:55:11.549307 general_hardware NOTICE: upgrade_subject.lua(112): [on_upgrade_prepare] firmware_type:Mcu cur_firmware_type:Mcu
2035-05-29 01:55:11.549783 general_hardware NOTICE: upgrade_subject.lua(120): [on_upgrade_prepare] start upgrade Mcu
2035-05-29 01:55:11.550555 general_hardware NOTICE: upgrade_service_handle.lua(58): on upgrade prepare start, firmware_type = Mcu
2035-05-29 01:55:11.551154 general_hardware NOTICE: upgrade_service_mcu.lua(267): [Mcu] on upgrade prepare, firmware_type:Mcu
2035-05-29 01:55:11.559026 general_hardware NOTICE: upgrade_subject.lua(127): [on_upgrade_prepare] end upgrade Mcu
2035-05-29 01:55:11.559501 general_hardware NOTICE: parser_cfg.lua(49): get cfg path
2035-05-29 01:55:11.566548 general_hardware NOTICE: parser_cfg.lua(65): Get Firmware, name=Firmware1
2035-05-29 01:55:11.568529 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302031825, mcu.SystemId = 1 mcu.UID = 00000001050302023924
2035-05-29 01:55:11.568983 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302031825, mcu.SystemId = 1 mcu.UID = 00000001020302083825
2035-05-29 01:55:11.569339 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302031825, mcu.SystemId = 1 mcu.UID = 00000001040302044498
2035-05-29 01:55:11.569717 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302044488, mcu.SystemId = 1 mcu.UID = 00000001050302023924
2035-05-29 01:55:11.570045 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302044488, mcu.SystemId = 1 mcu.UID = 00000001020302083825
2035-05-29 01:55:11.570345 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302044488, mcu.SystemId = 1 mcu.UID = 00000001040302044498
2035-05-29 01:55:11.570629 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302076218, mcu.SystemId = 1 mcu.UID = 00000001050302023924
2035-05-29 01:55:11.570953 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302076218, mcu.SystemId = 1 mcu.UID = 00000001020302083825
2035-05-29 01:55:11.571272 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302076218, mcu.SystemId = 1 mcu.UID = 00000001040302044498
2035-05-29 01:55:11.571583 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302072643, mcu.SystemId = 1 mcu.UID = 00000001050302023924
2035-05-29 01:55:11.571894 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302072643, mcu.SystemId = 1 mcu.UID = 00000001020302083825
2035-05-29 01:55:11.572307 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302072643, mcu.SystemId = 1 mcu.UID = 00000001040302044498
2035-05-29 01:55:11.572678 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302082197, mcu.SystemId = 1 mcu.UID = 00000001050302023924
2035-05-29 01:55:11.573129 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302082197, mcu.SystemId = 1 mcu.UID = 00000001020302083825
2035-05-29 01:55:11.573763 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302082197, mcu.SystemId = 1 mcu.UID = 00000001040302044498
2035-05-29 01:55:11.574153 general_hardware NOTICE: upgrade_service_comm.lua(68): -------system_id = 1 cfg_uid = 00000001020302083825, mcu.SystemId = 1 mcu.UID = 00000001050302023924
2035-05-29 01:55:11.574814 general_hardware NOTICE: upgrade_service_comm.lua(71): -------uid = 00000001020302083825, mcu.Id = MCU_BCU_010101
2035-05-29 01:55:11.576733 general_hardware NOTICE: fructl_handler.lua(76): get_power_state: system[1] get power power OFF
2035-05-29 01:55:11.577914 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=0, type=0
2035-05-29 01:55:11.578376 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:11.578626 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:11.578853 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:11.579063 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:11.579279 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:11.579494 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:11.584029 general_hardware NOTICE: upgrade_service_comm.lua(76): -------upgrade_list cnt = 1
2035-05-29 01:55:12.271676 firmware_mgmt WARNING: listen_cpu_idle.lua(81): cpu idle rate : 76.381909547739
2035-05-29 01:55:12.588823 general_hardware NOTICE: upgrade_service_comm.lua(352): set upgarde flag to Mcu
2035-05-29 01:55:12.589126 general_hardware NOTICE: upgrade_service_mcu.lua(194): [Mcu] the system_id(1) old version is 2.03.20
2035-05-29 01:55:12.589348 general_hardware NOTICE: upgrade_service_mcu.lua(203): [Mcu] Prepare mcu upgrade finish
2035-05-29 01:55:12.591598 firmware_mgmt NOTICE: info_mgmt.lua(384): set FirmwareMode to Single
2035-05-29 01:55:12.592081 firmware_mgmt NOTICE: info_mgmt.lua(230): info_key(1_Mcu_3165798071) upgrade set_stage: DIFF_PREPARE → COMMON_PREPARE, 5
2035-05-29 01:55:12.634732 firmware_mgmt NOTICE: action.lua(86): public prepare action start
2035-05-29 01:55:12.702732 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 5, State: Starting] successfully
2035-05-29 01:55:12.703020 firmware_mgmt NOTICE: worker: start action in worker
2035-05-29 01:55:12.778433 firmware_mgmt NOTICE: worker: execute before action script successfully
2035-05-29 01:55:13.274104 firmware_mgmt WARNING: listen_cpu_idle.lua(81): cpu idle rate : 79.292929292929
2035-05-29 01:55:13.692231 firmware_mgmt NOTICE: action.lua(92): public prepare action end
2035-05-29 01:55:13.692793 firmware_mgmt NOTICE: task_instance.lua(722): upgrade FirmwareMode Single
2035-05-29 01:55:13.800669 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 5, State: Starting] successfully
2035-05-29 01:55:13.801273 firmware_mgmt NOTICE: info_mgmt.lua(230): info_key(1_Mcu_3165798071) upgrade set_stage: COMMON_PREPARE → PROCESS, 15
2035-05-29 01:55:13.892378 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 15, State: Starting] successfully
2035-05-29 01:55:13.892887 firmware_mgmt NOTICE: task_instance.lua(352): sys_id=1, fw_type=Mcu, filename=/dev/shm/upgrade/3165798071/Firmware1
2035-05-29 01:55:13.897349 firmware_mgmt NOTICE: hpm_package.lua(492): get obj table: 0x26800c9bd590 for Id=29_0
2035-05-29 01:55:13.898807 general_hardware NOTICE: upgrade_subject.lua(139): [on_upgrade_process] start upgrade Mcu
2035-05-29 01:55:13.899088 general_hardware NOTICE: upgrade_service_handle.lua(78): on upgrade process start, firmware_type = Mcu
2035-05-29 01:55:13.899392 general_hardware NOTICE: upgrade_service_mcu.lua(303): [Mcu] on upgrade process, firmware_type:Mcu
2035-05-29 01:55:13.900183 general_hardware NOTICE: upgrade_subject.lua(146): [on_upgrade_process] end upgrade Mcu
2035-05-29 01:55:13.908758 general_hardware NOTICE: upgrade_service_comm.lua(71): -------uid = 00000001020302083825, mcu.Id = MCU_BCU_010101
2035-05-29 01:55:13.910921 general_hardware NOTICE: fructl_handler.lua(76): get_power_state: system[1] get power power OFF
2035-05-29 01:55:13.915789 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=0, type=0
2035-05-29 01:55:13.916243 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:13.916471 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:13.916699 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:13.917239 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:13.917905 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:13.918220 general_hardware NOTICE: upgrade_service_comm.lua(38): -------comp.Type=2, type=0
2035-05-29 01:55:13.923800 general_hardware NOTICE: upgrade_service_comm.lua(76): -------upgrade_list cnt = 1
2035-05-29 01:55:14.024404 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 31, State: Running] successfully
2035-05-29 01:55:14.075367 general_hardware NOTICE: upgrade_service_mcu.lua(114): [Mcu] paraller upgrade mcu start
2035-05-29 01:55:14.081297 general_hardware NOTICE: upgrade_service_comm.lua(250): firmware to be upgraded index:1
2035-05-29 01:55:14.081591 general_hardware NOTICE: upgrade_service_comm.lua(165): [McuUpgrade] system_id(1) mcu/vrd/vdm upgrading
2035-05-29 01:55:14.082200 general_hardware NOTICE: upgrade_object.lua(519): —MCU INDEX: 1, —MCU ID:MCU_BCU_010101, —Get mcu upgrade file path
2035-05-29 01:55:14.279997 firmware_mgmt WARNING: listen_cpu_idle.lua(81): cpu idle rate : 57.537688442211
2035-05-29 01:55:15.172154 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 31, State: Running] successfully
2035-05-29 01:55:15.274430 firmware_mgmt WARNING: listen_cpu_idle.lua(81): cpu idle rate : 80.893300248139
2035-05-29 01:55:15.298635 general_hardware NOTICE: sub_component.lua(81): update firmware info, vendor is 0, sku is 1, index:0, delay is 5
2035-05-29 01:55:15.299275 general_hardware NOTICE: upgrade_object.lua(530): —MCU INDEX: 1, —MCU ID:MCU_BCU_010101, —Get upgrade support status
2035-05-29 01:55:15.299522 general_hardware ERROR: upgrade_object.lua(134): MCU buffer cannot match lib_size 0 or bin_size 133856
2035-05-29 01:55:15.299803 general_hardware ERROR: upgrade_object.lua(533): not support upgrade now
2035-05-29 01:55:15.300043 general_hardware NOTICE: upgrade_object.lua(456): upgrade result is -1, upgrade other error
2035-05-29 01:55:15.400318 general_hardware NOTICE: upgrade_object.lua(519): —MCU INDEX: 1, —MCU ID:MCU_BCU_010101, —Get mcu upgrade file path
2035-05-29 01:55:16.257617 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 31, State: Running] successfully
2035-05-29 01:55:16.279009 firmware_mgmt WARNING: listen_cpu_idle.lua(81): cpu idle rate : 69.291338582677
2035-05-29 01:55:16.776851 general_hardware NOTICE: sub_component.lua(81): update firmware info, vendor is 0, sku is 1, index:0, delay is 5
2035-05-29 01:55:16.778065 general_hardware NOTICE: upgrade_object.lua(530): —MCU INDEX: 1, —MCU ID:MCU_BCU_010101, —Get upgrade support status
2035-05-29 01:55:16.778874 general_hardware ERROR: upgrade_object.lua(134): MCU buffer cannot match lib_size 0 or bin_size 133856
2035-05-29 01:55:16.779783 general_hardware ERROR: upgrade_object.lua(533): not support upgrade now
2035-05-29 01:55:16.780560 general_hardware NOTICE: upgrade_object.lua(456): upgrade result is -1, upgrade other error
2035-05-29 01:55:16.781435 general_hardware NOTICE: upgrade_object.lua(458): retry res is -1, upgrade other error
2035-05-29 01:55:16.878579 general_hardware NOTICE: upgrade_object.lua(519): —MCU INDEX: 1, —MCU ID:MCU_BCU_010101, —Get mcu upgrade file path
2035-05-29 01:55:17.272402 firmware_mgmt WARNING: listen_cpu_idle.lua(81): cpu idle rate : 81.298701298701
2035-05-29 01:55:17.352532 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 31, State: Running] successfully
2035-05-29 01:55:17.973810 general_hardware NOTICE: sub_component.lua(81): update firmware info, vendor is 0, sku is 1, index:0, delay is 5
2035-05-29 01:55:17.974566 general_hardware NOTICE: upgrade_object.lua(530): —MCU INDEX: 1, —MCU ID:MCU_BCU_010101, —Get upgrade support status
2035-05-29 01:55:17.974825 general_hardware ERROR: upgrade_object.lua(134): MCU buffer cannot match lib_size 0 or bin_size 133856
2035-05-29 01:55:17.975022 general_hardware ERROR: upgrade_object.lua(533): not support upgrade now
2035-05-29 01:55:17.975227 general_hardware NOTICE: upgrade_object.lua(456): upgrade result is -1, upgrade other error
2035-05-29 01:55:17.975443 general_hardware NOTICE: upgrade_object.lua(458): retry res is -1, upgrade other error
2035-05-29 01:55:18.076300 general_hardware ERROR: upgrade_service_comm.lua(273): [vrd upgrade task] firmware upgrade failed, index:1, err:-1
2035-05-29 01:55:18.081473 general_hardware NOTICE: upgrade_service_comm.lua(285): firmware upgraded index:1
2035-05-29 01:55:18.275553 firmware_mgmt WARNING: listen_cpu_idle.lua(81): cpu idle rate : 73.350253807107
2035-05-29 01:55:18.447883 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 31, State: Running] successfully
2035-05-29 01:55:18.449083 general_hardware NOTICE: upgrade_service_comm.lua(291): [Mcu update] all firmware upgraded, cnt:1
2035-05-29 01:55:18.449339 general_hardware NOTICE: upgrade_service_mcu.lua(152): [Mcu] paraller upgrade mcu end
2035-05-29 01:55:18.449720 general_hardware ERROR: upgrade_service_mcu.lua(327): [Mcu] upgrade process failed, firmware_type:Mcu, ok:true, ret_code: -1
2035-05-29 01:55:18.451178 general_hardware NOTICE: vrd_chip_service.lua(52): [VrdChip] listen vrd_info changed
2035-05-29 01:55:18.451508 firmware_mgmt ERROR: control.lua(205): Upgrade Mcu process failed, ret=-1
2035-05-29 01:55:18.452299 firmware_mgmt NOTICE: info_mgmt.lua(230): info_key(1_Mcu_3165798071) upgrade set_stage: PROCESS → COMMON_FINISH, 95
2035-05-29 01:55:18.508780 firmware_mgmt NOTICE: task_instance.lua(293): wait_msg_result stage=COMMON_FINISH, timeout=7200S, loop=45
2035-05-29 01:55:18.509152 firmware_mgmt NOTICE: info_mgmt.lua(341): info_key(1_Mcu_3165798071) upgrade failed, set_stage: COMMON_FINISH → COMPLETED
2035-05-29 01:55:18.540817 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 95, State: Running] successfully
2035-05-29 01:55:18.643226 firmware_mgmt NOTICE: task_mgmt.lua(174): task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 95, State: Exception] will be destroyed after 10 minutes
2035-05-29 01:55:18.644049 firmware_mgmt NOTICE: task_mgmt.lua(443): Update task[Id: 3165798071, StartTime: 2035-05-29T01:55:10+00:00, Progress: 95, State: Exception] successfully
2035-05-29 01:55:18.644327 firmware_mgmt NOTICE: task_instance.lua(626): Upgrade 1_Mcu_3165798071 completely, pre_version=2.03.20
2035-05-29 01:55:18.644683 firmware_mgmt NOTICE: task_instance.lua(632): firmware(info key:1_Mcu_3165798071) do upgrade ret:-1, pre_version:2.03.20

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image1212×322 59 KB

环境信息

  • 操作系统：/

  • 软件版本：26.01.22.25

  • 硬件配置：S920S20

期望结果

请问这些版本之前是否有约束关系

如何进一步定位“MCU buffer cannot match lib_size 0 or bin_size 133856”的问题

如何解决升级失败的问题？

谢谢！

2

答案内容由AI生成，仅供参考：

:memo: 总结

问题点 原因推测 解决方向
lib_size 0 MCU 降级后缓冲区状态异常或配置丢失 重启 BMC / 重新初始化 MCU
bin_size 133856 不匹配 升级包组件配置错误或硬件不匹配 对比 upgrade.cfg，检查 ComponentIDEx
升级失败 低版本升级已知问题 避免降级，使用正确版本的升级包

关键结论：您的 BCU MCU 降级操作很可能是触发问题的根源。当前可尝试恢复 BMC 后，使用官方提供的正确升级包（建议最新版本）重新升级，并优先检查升级包内的配置文件是否包含正确的 firmware 条目。

如果问题依旧，建议提供完整的 app.log 和 update.cfg 文件以进行进一步分析。

点击此处查看详细分析解答

根据您提供的日志信息和环境描述，BCU MCU升级失败的直接原因是 MCU 缓冲区大小与固件包大小不匹配，导致升级过程中止。以下是基于知识库中相关案例和文档的分析与定位建议。

:magnifying_glass_tilted_left: 错误分析

日志中反复出现的关键错误：

general_hardware ERROR: upgrade_object.lua(134): MCU buffer cannot match lib_size 0 or bin_size 133856
general_hardware ERROR: upgrade_object.lua(533): not support upgrade now
  • lib_size 0 表示 MCU 当前固件中定义的缓冲区（buffer）大小为 0，或未能正确获取到有效缓冲区信息。
  • bin_size 133856 是待升级固件包的大小。
  • 两者无法匹配，导致升级引擎认为当前 MCU 不支持该升级包，进而反复重试均失败。

出现该错误的可能原因包括：

  • MCU 当前固件状态异常（如降级后部分配置被破坏）。
  • 升级包内的 update.cfg 配置与 MCU 实际硬件信息不匹配（如 ComponentIDEx 缺失）。
  • MCU 对象在系统资源文件（.sr 文件）中配置不正确，导致 BMC 无法正确获取 MCU 的 buffer 属性。

:books: 相关案例参考

1. 低版本 MCU 升级失败（Atlas 300I A2）

在知识库话题 [6234] 中，用户 LCC 报告了类似现象：升级 25.52.29 版本失败，但升级 25.53.33 成功。
解决方案提供者 lincnju 指出（参考 Document Chunk 1）：

“在失败的升级包中有报错缺少对应 firmware 文件，可以对比下成功和失败的 update.cfg，ComponentIDEx 转为16进制应该有结尾是 a002 的 firmware。”

这表明升级包内部配置文件可能缺少特定 firmware 组件，导致解析失败。

2. MCU 对象配置检查

在话题 [4372] 中，用户 lisongwei 建议（参考 Document Chunk 5）：

“检查下 BMC 前台固件升级页面，能否查看到 MCU 的版本信息？如果也看不到的话，再检查下 sr 文件中是否正确配置了 MCUFirmware 对象。”

说明 MCUFirmware 对象的配置正确性直接影响升级功能。

3. 低版本升级概念

知识库中明确记录了“Low Version MCU Upgrade”这一概念，描述为“降级升级已知道会失败”（从实体 Low Version MCU Upgrade 可见）。您的操作将 MCU 从 2.03.28 降级到 2.03.20，这可能是导致后续升级异常的直接诱因。

:hammer_and_wrench: 定位与解决步骤

步骤一：检查升级包完整性

  1. 对比 成功升级的旧版本包（如 2.03.28） 与当前失败包（2.03.54 或 2.03.28）的 update.cfg 文件。
  2. 重点检查 ComponentIDEx 字段是否包含以 a002 结尾的 firmware 条目（参考话题 6234 的解决方案）。
  3. 若缺少对应条目，说明升级包可能不完整或不适用于当前硬件，请从官方渠道重新获取正确的升级包。

步骤二：检查 BMC 前台 MCU 版本显示

  1. 登录 BMC Web 界面，进入 固件升级 页面，查看 BCU MCU 的版本信息是否正常显示。
  2. 若版本信息显示异常（如为空或错误），则可能 .sr 配置文件中的 MCUFirmware 对象定义有误，需要检查 BMC 的硬件资源文件（通常在 /etc/ 或 /usr/share/ 下）。

步骤三：检查 MCU 对象属性（需开发权限）

如果具备开发环境，可以检查系统日志中 upgrade_service_comm.lua 打印的 UID 对比信息：

system_id = 1 cfg_uid = 00000001020302031825, mcu.SystemId = 1 mcu.UID = 00000001050302023924

确认 cfg_uid（升级包中的组件 ID）是否与系统内实际 MCU 的 UID 匹配。若不匹配，则升级包可能选错了目标设备。

步骤四：恢复 MCU 到正常状态

鉴于降级操作可能破坏了 MCU 固件的某些状态，建议尝试以下恢复方法：

  1. 重启 BMC（使 MCU 重新初始化）。
  2. 重新上传升级包，确保文件未损坏。
  3. 如果上述步骤无效，可尝试通过 带内方式（OS 侧工具）先升级到某个中间版本（如 2.03.25），再通过带外升级到目标版本，以绕过 buffer 匹配问题。

步骤五：版本约束关系

知识库中未明确给出 BCU MCU 版本间的直接约束表，但提及 MCU 升级常需与 CPLD、BIOS 一同升级（例如在华为 BT 通信功能启用时）。建议检查当前系统内 CPLD 和 BIOS 版本是否与目标 MCU 版本配套，必要时一并升级。

:memo: 总结

问题点 原因推测 解决方向
lib_size 0 MCU 降级后缓冲区状态异常或配置丢失 重启 BMC / 重新初始化 MCU
bin_size 133856 不匹配 升级包组件配置错误或硬件不匹配 对比 upgrade.cfg，检查 ComponentIDEx
升级失败 低版本升级已知问题 避免降级，使用正确版本的升级包

关键结论：您的 BCU MCU 降级操作很可能是触发问题的根源。当前可尝试恢复 BMC 后，使用官方提供的正确升级包（建议最新版本）重新升级，并优先检查升级包内的配置文件是否包含正确的 firmware 条目。

如果问题依旧，建议提供完整的 app.log 和 update.cfg 文件以进行进一步分析。

3

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这个是因为MCU的升级包大小做过一次拓展，老的MCU返回的最大bin_size不满足现在的规格了，可以出个调试版本的BMC把这块的校验逻辑先去掉。在general_hardware